After-Hours Agent — A$299 setup + A$99/mo (+ usage)
Covers calls outside open hours. Greets, books/reschedules, sends confirmations.
AI Voice Agents that answer and book 24/7
Friendly, on-brand phone agents that greet callers, check availability, book, reschedule and send confirmations.
What your Voice Agent can handle
- Answer & greet with your script and brand tone
- Availability checks and instant book/reschedule/cancel
- Deposit & policy enforcement (no-show, cancellation windows)
- Missed-call text back with a booking link
- Directions & reminders via SMS/email after booking
- Tagging & notes pushed into your CRM pipeline
- Human handoff for edge cases or VIPs
Packages
Overflow Agent — A$349 setup + A$129/mo (+ usage)
Picks up when your line is busy or unanswered in X rings. Missed-call text back included.
24/7 Front Desk — A$499 setup + A$169/mo (+ usage)
Always-on voice reception with policy enforcement, notes & tagging, plus human handoff.
A typical call flow
Greeting
“Thanks for calling [Salon]. How can I help—new booking or change an appointment?”
Smart prompts
Understands “full colour Friday after 3pm” and offers real slots.
Confirm & pay
Confirms service + staff + time; enforces deposit if required.
Follow-ups
Sends confirmation, directions, and 24-hour reminder via SMS/email.
Integrations
- Calendar & CRM: Go High Level (native); can route to forms/links for Timely/Fresha.
- Messaging: SMS/email confirmations & reminders.
- Call routing: Use your main number (forwarding) or provision a new line.
- Compliance: Call recordings & activity logs (optional) for quality review.
FAQs
Does it sound natural?
Yes—modern voices with your chosen tone. We can include local phrasing and your greeting.
How do deposits/policies work?
Your rules are built in. The agent informs clients and enforces them during booking or rescheduling.
What about complex cases?
It hands off to a human instantly and logs the call reason in your CRM.
Do I need new hardware?
No—just call forwarding or a new number. We configure the rest.